Privacy policy

Contact form

We process the data from the form to reply to your message, on the basis of our legitimate interest (Art. 6(1)(f) GDPR). If you ask about accommodation or another of our services, the basis is taking steps at your request before entering into a contract (Art. 6(1)(b) GDPR).

We keep correspondence for up to 12 months after the matter is closed.

Room enquiry

We process the data from the form to reply to your enquiry and prepare the booking — steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR). We issue and keep invoices because tax law requires it (Art. 6(1)(c) GDPR).

Enquiries that do not lead to a booking are deleted after 12 months. Booking and invoice data are kept for as long as tax and accounting law requires (usually 5 years from the end of the tax year).

Recipients of the data

The data is stored by the hosting company that runs our website and email.

Server logs

The server that runs the website records technical information about visits: IP address, time, the page visited and the type of browser. It is used to keep the website secure and working (Art. 6(1)(f) GDPR) and is deleted automatically by the hosting company.

To protect the forms from spam, we also keep the IP address a form was sent from for one hour (Art. 6(1)(f) GDPR).

Your rights

You have the right to:

• access your data and receive a copy of it,
• have your data corrected,
• have your data erased,
• restrict processing,
• data portability for data we process in connection with a booking,
• object to processing based on our legitimate interest,
• lodge a complaint with a data protection authority — in Poland, the President of the Personal Data Protection Office, or the authority in your country.

Do you have to give us your data

Giving us your data is voluntary, but without an email address (and, for a room enquiry, also your name and phone number) we cannot reply.